Here are some of our Frequently Asked Questions.

What channels are available?

To see our entire channel guide click here

What is fiber optic cable?

An optical fiber cable is a cable containing one or more optical fibers. The optical fiber elements are typically individually coated with plastic layers and contained in a protective tube suitable for the environment where the cable will be deployed.  To learn more click here

Is long distance calling available?

Yes.  To discuss your options with long distance you can call us at (419) 927-6012 or use our contact page.

Are their any setup fees?

No, their are no initial setup fees for our services.

Will be existing phone service change?

If you are already a customer of STC, you will experience no change in service, but by bundling you can see a reduction in cost.

What does your IP package stand for?

The term “IP” refers to

  • Internet
  • Phone


What does your VP package stand for?

The term “VP” refers to

  • Video
  • Phone


What does your VIP package stand for?

The term “VIP” refers to the very best of all three worlds.

  • Video
  • Internet
  • Phone


Where can I pay my bill?

ACH Payment Processing

Please print and then fill out the form to get started. Provide a voided check or copy of recent bank statement. You may mail or hand-deliver this form to our Office at 104 E. 7th St. Sycamore, Oh 44882-9409.

ACH bill statement authorizations and terminations normally take effect after 30 days. ACH payments will be deducted from your bank account on the 15th of each month.

In our office

You can stop our offices at any time during business hours.

Or online, click here

Do you offer DVR service?

Yes, for only $9.95 you can enjoy high definition DVR service from STC.

Sycamore Telephone Company | 104 East. 7th St. - Sycamore, Ohio 44882
Call Today - (419) 927-6012 - Copyright © 2012 | Terms & Conditions
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